Privacy policy

Microworks ACG Ltd. and its affiliates (hereinafter referred to as "Microworks") follow this privacy policy (hereinafter referred to as "Policy") to collect, process, use and protect the personal and non-personal information you provide. Please be sure to read this policy in detail.

Type of Data

"Non-personal data" refers to data that cannot be identified when it exists alone, including gender, age, language, interest, browser type, and product information. Microworks may collect or record this information, but Microworks will not use this information to identify you or compare it with your personal data. If it is necessary to combine non-personal data with personal data, the combined data is also "personal data".

"Sensitive information" refers to medical or health examination records, political inclination, religious beliefs, criminal records, genes, sexual orientation and sexual life, etc.

"Personal information" refers to information that can directly or indirectly identify an individual, including name, date of birth, phone number, email, account information, ID number, credit card information, address, IP address, etc.

Data Collection

In principle, Microworks does not require you to provide personal information in order to browse or use Microworks’ official website (hereinafter referred to as "this website") or services, but when you use specific services, such as ordering products, recruiting employees, seeking customer service, and presenting customers when providing opinions, assisting in customer satisfaction surveys, participating in events organized by Microworks, etc., Microworks may ask you to provide personal information for identification and service provision. You reserve the right not to provide personal information to Microworks, and you also reserve the right to withdraw the consent after agreeing to provide personal information, but some pages of this website may not be fully presented to you due to error messages or you may not be able to access some pages of this website; In addition, you may lose your eligibility to participate in the event or be unable to obtain related services.

Microworks may also obtain your personal data from relevant retailers, agents, and cooperative vendors in different industries. Microworks will process, use and protect your personal data in accordance with this policy.

Microworks will not ask you to provide sensitive information, but also asks you not to provide such information. If you still decide to provide this information, Microworks will handle it in accordance with this policy.

Data Transfer Processing

When you provide your personal data to Microworks, you have understood and agreed that this part of your personal data will be transmitted between Microworks’ servers, our appointed server provider and Microworks online store service provider’s server.

You can request to view your personal data stored by Microworks. The information will be provided in an organized, common and computer-readable format.

Business Subscription Information

When you subscribe to Microworks’ business information, Microworks will collect your personal information to notify you of Microworks-related news or products. Microworks is collecting pre-opened data in accordance with GDPR Article 6, Item 1, paragraph a. You have agreed to Microworks' use of your data when you subscribe.

Microworks will use cookies on this website, and Microworks will also use Google Analytics (from Google Inc. of 1600 Amphitheatre Parkway Mountain View, CA 94043 USA) to set cookies with diversified functions. In this case, Microworks will evaluate your browsing habits and Internet usage information, and this information is completely anonymous. When you enter this website, you will receive a reminder of the use of cookies. Microworks uses navigation cookies and session cookies to ensure that you can use this website smoothly. Microworks is based on GDPR Article 6, Item 1, Subparagraph f, to collect pre-opened data. Microworks will use Cookies to achieve new business development or marketing purposes.

Product Warranty (Repair Service)

If you send a defective product back to Microworks and apply for repair service, Microworks will collect your information for processing. Microworks is based on GDPR Article 6, Item 1, Subparagraph f, to collect pre-opened data. Microworks has legitimate interests in the performance of maintenance services.

Data Preservation Period

Microworks will only retain your personal data during the period when the purpose of data collection still exists. Microworks will review these materials regularly. Microworks only saves data that cannot identify specific natural persons.

Sales Information

Make reservations in accordance with all applicable laws.

Maintenance Service Information

Retain until 2 years after the completion of the repair service.

Business Subscription Information

Keep until you unsubscribe from business news.

Your Rights

With regard to your personal data processed by Microworks, you have the right to request Microworks to provide the following information:

Purpose of processing personal data;

Types of personal data being processed;

Recipients or types of recipients of personal data that have been disclosed or are being disclosed;

The expected period during which personal data will be stored. If the period cannot be informed, the criteria for determining the storage period of the data shall be notified;

The right to request Microworks to correct or delete your personal data, or to restrict or refuse Microworks’ right to process your personal data;

The right to lodge a complaint with the supervisory authority;

If Microworks collects your personal data from sources other than you, any information about that source;

In accordance with the automatic decision-making (including file creation) stipulated in Article 22, Item 1 and Item 4 of the GDPR, at least in these cases, the logical and meaningful information, scope and preset results involved in processing your personal data.

Right to Claim on Personal Data

By contacting Microworks, you can view and edit your personal and non-personal information to ensure the accuracy of your information. For the completeness of the data and revision and update, Microworks reserves the right to record the changes you make to the data.

In order to ensure that your personal information is fully managed and protected, please note the following:

You have the right to decide whether your personal data is collected, processed and used.

By contacting Microworks, you have the right to review, view and change your personal information at any time.

With regard to your personal data stored by Microworks, you have the right to request a copy.

If there is no legal basis during the storage period of your personal data, you have the right to request Microworks to delete that part of the personal data.

With regard to the information you receive about you, you have the right to request that part of the information be in an organized, universal and computer-readable format.

You have the right at any time to refuse the processing of your personal data as specified in Article 6, Paragraph 1, Paragraph e or Paragraph f of GDPR.

You have the right to withdraw your consent to the provision of information.

If you believe that Microworks’ collection of your data has violated the GDPR, you have the right to appeal to the supervisory authority.

You can contact Microworks through the information recorded at the end of this policy to obtain further information about this policy or related services.

Website Security

In order to maintain the security of your data, Microworks will strictly implement this policy and take appropriate security measures to prevent your personal data from being stolen, altered or damaged, but cannot guarantee network security. Be sure to keep your password properly and change it regularly. In addition, the password setting should not be too simple, and please update the antivirus and security software on your computer at any time.

Third Party Website

This website may contain links to third-party websites or use services provided by third parties. You understand that this policy does not apply to data processing on this website and services, and Microworks is not responsible for the content of this website.

Privacy of Minors

Microworks will not collect personal data of minors without knowing it and without the consent of parents or guardians. If Microworks accidentally obtains it, Microworks will remove the information after being notified by another party or discovering it on its own.

Changes to Privacy Policy

Microworks will update this policy from time to time, please refer to the content posted on this website.